2009–2010 Glaval Bus Apollo, 2009–2010 Glaval Bus Concorde II, 2010–2011 Glaval Bus Entourage and 6 other models Recall: Equipment Adaptive/mobility
NHTSA campaign 12V321000 · Equipment Adaptive/mobility · filed Jul 9, 2012 · verified Jul 30, 2026
The defect
GLAVAL IS RECALLING CERTAIN BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
The risk
A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR S OCCUPANT COULD FALL AND SUSTAIN INJURY.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
GLAVAL WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. OWNERS MAY CONTACT GLAVAL BUS AT 1-800-347-7440.
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION S VEHICLE SAFETY HOTLINE AT 1-888-327-423(TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Affected vehicles
Related recalls
More Glaval Bus Apollo recalls
- 2018–2019 Glaval Bus Apollo and 8 other models — Due to a manufacturing issue, the roof hatch external…
- 2012–2016 Elkhart Ecii and 18 other models — These vehicles are equipped with certain Ricon S-Series and…
- 2017–2018 Glaval Bus Apollo and 8 other models — A washer used in mounting the passenger's seat belt…
- 2017–2018 Glaval Bus Apollo and 8 other models — A washer used in mounting the driver's seat belt assembly…
- 2017–2018 Glaval Bus Apollo and 8 other models — Seats were mounted with washers that may crack and…
Other campaigns involving Glaval Bus vehicles
- 2026 Forest River Bus Champion Bus and 17 other models — Retractors may not lock, preventing the wheelchair from…
- 2023–2025 Forest River Bus Champion Bus and 2 other models — Entry door ground wire may be incorrectly connected to the…
- 2024 Glaval Bus Universal and 1 other model — Recliner mechanism may not engage when the seat back is…
Source: NHTSA recall database, campaign 12V321000. Data last verified Jul 30, 2026.