2012 Mack Granite (gu), 2012 Mack Pinnacle (chu), 2012 Mack Pinnacle (cxu) Recall: Visibility
NHTSA campaign 12V308000 · Visibility · filed Jul 2, 2012 · verified Jul 30, 2026
The defect
MACK IS RECALLING CERTAIN MODEL YEAR 2012 CHU, CXU, AND GU VEHICLES, MANUFACTURED FROM OCTOBER 10, 2011, THROUGH NOVEMBER 17, 2011. HARDWARE USED TO SECURE THE WINDSHIELD WIPER LINKAGE TO THE WIPER MOTOR MAY NOT BE SUFFICIENTLY TORQUED, AND MAY CAUSE THE WINDSHIELD WIPER LINKAGE TO DETACH FROM THE WIPER MOTOR. AS A RESULT, THE WINDSHIELD WIPERS WILL NOT FUNCTION.
The risk
IF THIS OCCURS, UNDER CERTAIN DRIVING CONDITIONS THE DRIVER'S VISIBILITY WILL BE REDUCED, INCREASING THE RISK OF A CRASH.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
MACK WILL NOTIFY OWNERS, AND REPLACE THE HARDWARE ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
MACK S RECALL NUMBER IS SC0364.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Mack | Granite (gu) | 2012 |
| Mack | Pinnacle (chu) | 2012 |
| Mack | Pinnacle (cxu) | 2012 |
Related recalls
More Mack Granite (gu) recalls
- 2010–2016 Mack Granite (gu) — Vehicles remedied under Recall 15V804 (SC0398) may have had…
- 2019–2025 Mack Granite (GR) and 1 other model — Tires may not have been DOT tested and confirmed to be…
- 2015–2023 Mack Granite (GR) and 1 other model — Turn signals may be positioned incorrectly, reducing their…
- 2020–2021 Mack Granite (gu) — Lower rear pivot cap screws may not be long enough to…
- 2021–2022 Mack Anthem (an) and 5 other models — Hubcap compression spring can cause the hubcap to separate
Other campaigns involving Mack vehicles
Source: NHTSA recall database, campaign 12V308000 (manufacturer number SC3064). Data last verified Jul 30, 2026.