2004–2005 Ford Freestar, 2004–2005 Mercury Monterey Recall: Power Train
NHTSA campaign 12V006000 · Power Train · filed Jan 9, 2012 · verified Jul 30, 2026
The defect
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
The risk
THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD'S RECALL CAMPAIGN NUMBER IS 11S25.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More Ford Freestar recalls
- 2004–2007 Ford Freestar and 1 other model — Third row stowable seat can experience corrosion and…
- 2005–2006 Ford Freestar and 1 other model — ON CERTAIN VANS EQUIPPED WITH THE POWER LIFTGATE OPTION…
- 2004 Ford Freestar and 1 other model — CERTAIN MINIVANS MAY HAVE BEEN PRODUCED WITH FRONT WHEEL…
- 2004 Ford Freestar and 1 other model — ON CERTAIN MINIVANS, THE POWER STEERING LOW-PRESSURE LINE…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 12V006000 (manufacturer number 11S25). Data last verified Jul 30, 2026.