2012 Winnebago Era Recall: Suspension

The defect

WINNEBAGO IS RECALLING CERTAIN MODEL YEAR 2012 ERA MOTOR HOMES, MANUFACTURED FROM JULY 25, 2011, THROUGH AUGUST 4, 2011AND BUILT ON SPRINTER/DAIMLER CHASSIS. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE DURING PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS. THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME.

The risk

IF A SPRING EYE WERE TO CRACK, THE REAR SPRING COULD COLLAPSE, SUDDENLY UPSETTING THE VEHICLES HANDLING, WHICH COULD INCREASE THE RISK OF A CRASH.

The fix — what to do

WINNEBAGO IS WORKING WITH SPRINTER/DAIMLER TO NOTIFY OWNERS. SPRINTER/DAIMLER IS HANDLING THE REMEDY FOR THIS CAMPAIGN, PLEASE SEE 11V-323. SPRINTER/DAIMLER DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.

SPRINTER SAFETY RECALL NUMBER IS 2011100006. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .