1997–2009 Altec Aerial Device Recall: Equipment

NHTSA campaign 11V389000 · Equipment · filed Aug 1, 2011 · verified Jul 30, 2026

Units reported

Manufacturer

ALTEC INDUSTRIES INC.

Risk

Safety

Owner letters

Mailing began Sep 7, 2011

The defect

ALTEC IS RECALLING CERTAIN MODEL YEAR 1997-2009 AERIAL DEVICES MANUFACTURED FROM JUNE 1997 THROUGH JULY 2009, EQUIPPED WITH A BCM 44B ELECTRICAL LEAKAGE MONITORING SYSTEM. THE METER WAS INCORRECTLY INSTALLED AND THE WIRING MAY COME LOOSE; HOWEVER, THE METER COULD STILL INDICATE THAT IT IS WORKING PROPERLY.

The risk

FAILURE OF THE LEAKAGE MONITORING SYSTEM CAN RESULT IN THE USER TOUCHING A CONDUCTOR, UNAWARE THAT IT MAY BE ENERGIZED AND RISKING ELECTRICAL SHOCK OR ELECTROCUTION.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

ALTEC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2011. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.

ALTEC'S RECALL CAMPAIGN NUMBER IS CSN 549.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Affected vehicles

Make	Model	Model years
Altec	Aerial Device	1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009

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Source: NHTSA recall database, campaign 11V389000 (manufacturer number CSN 549). Data last verified Jul 30, 2026.