2009–2012 Mack Mru Recall: Steering
NHTSA campaign 11V374000 · Steering · filed Jul 20, 2011 · verified Jul 30, 2026
The defect
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009-2012 MRU HEAVY TRUCKS MANUFACTURED FROM NOVEMBER 26, 2008, THROUGH APRIL 26, 2011. THE BOLTS USED TO MOUNT THE STEERING GEAR WERE NOT TIGHTENED TO SPECIFICATION. THE BOLTS CAN LOOSEN WHICH OVER TIME MAY CAUSE THE STEERING GEAR TO DISCONNECT FROM ITS MOUNTING BRACKET.
The risk
A COMPLETE LOSS OF STEERING MAY OCCUR INCREASING THE RISK OF A VEHICLE CRASH.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL REPLACE THE BOLTS, WHICH WILL BE TIGHTENED TO THE CORRECT SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
MACK TRUCKS RECALL CAMPAIGN NUMBER IS SC0356.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More Mack Mru recalls
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- 2011–2016 Mack Leu and 2 other models — Excessive engine crankcase pressures may cause the…
- 2010–2014 Mack Chu and 10 other models — Hazard warning lights may fail
- 2010–2015 Mack Leu and 2 other models — Condensation in the intake manifold may freeze during cold…
Other campaigns involving Mack vehicles
Source: NHTSA recall database, campaign 11V374000 (manufacturer number SC0356). Data last verified Jul 30, 2026.