2007 Triple E RV Empress, 2008 Triple E RV Topaz Recall: Equipment
NHTSA campaign 11V138000 · Equipment · filed Mar 1, 2011 · verified Jul 30, 2026
The defect
TRIPLE E IS RECALLING CERTAIN MODEL YEAR 2007 EMPRESS AND MODEL YEAR 2008 TOPAZ MOTOR HOMES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
TRIPLE E IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 28, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Triple E RV | Empress | 2007 |
| Triple E RV | Topaz | 2008 |
Related recalls
More Triple E RV Empress recalls
- 2002–2010 Triple E RV Commander and 16 other models — These motorhomes are equipped with Kidde Plastic-Handle or…
- 2004–2007 Triple E RV Commander and 6 other models — Equipment
- 2007 Triple E RV Empress and 3 other models — Equipment
- 2004–2008 Triple E RV Empress — CERTAIN MOTOR HOME CHASSIS BUILT ON FREIGHTLINER CHASSIS…
- 2005–2006 Triple E RV Empress — ON CERTAIN MOTOR HOMES, THE STEERING BOLT WHICH ATTACHES…
Other campaigns involving Triple E RV vehicles
All Triple E RV Empress recalls → · All Triple E RV recalls →
Source: NHTSA recall database, campaign 11V138000. Data last verified Jul 30, 2026.