2010–2011 Freightliner Sprinter 2500, 2010–2011 Mercedes-Benz Sprinter 2500 Recall: Equipment
NHTSA campaign 10V642000 · Equipment · filed Dec 21, 2010 · verified Jul 30, 2026
The defect
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.
The risk
THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 2500 | 2010, 2011 |
| Mercedes-Benz | Sprinter 2500 | 2010, 2011 |
Related recalls
More Freightliner Sprinter 2500 recalls
- 2019–2021 Freightliner Sprinter 1500 and 7 other models — Longitudinal frame members may be missing reinforcement…
- 2020 Freightliner Sprinter 1500 and 7 other models — Connection between the propeller shaft bearing and…
- 2019–2021 Freightliner Sprinter 1500 and 7 other models — Partition wall may be missing bolts, allowing the wall to…
- 2021 Freightliner Sprinter 1500 and 7 other models — Topcoat paint formula may cause the windows and interior…
- 2021 Freightliner Sprinter 1500 and 4 other models — Fuel pump may shutdown, which can result in a loss of drive…
Other campaigns involving Freightliner vehicles
All Freightliner Sprinter 2500 recalls → · All Freightliner recalls →
Source: NHTSA recall database, campaign 10V642000. Data last verified Jul 30, 2026.