2005–2009 Custom Campers LS, 2000–2010 NU WA Champagne Edition, 2000–2010 NU WA Discovery Series and 4 other models Recall: Equipment
NHTSA campaign 10V419000 · Equipment · filed Sep 21, 2010 · verified Jul 30, 2026
The defect
NU WA IS RECALLING CERTAIN MODEL YEAR 2000-2010 RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
The risk
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
NU WA IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Custom Campers | LS | 2005, 2006, 2007, 2008, 2009 |
| NU WA | Champagne Edition | 2000, 2001, 2002, 2003, 2004, 2007, 2009, 2010 |
| NU WA | Discovery Series | 2000, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| NU WA | Premier | 2000, 2003, 2004, 2005, 2006 |
| NU WA | Snowbird SE102 | 2000, 2001, 2002 |
| NU WA | Snowvilla | 2004 |
| NU WA | Swnovilla | 2003 |
Related recalls
More Custom Campers LS recalls
- 2008 Custom Campers LS and 3 other models — Equipment
- 2003–2004 Custom Campers HH II and 6 other models — Equipment
- 2004 Custom Campers HH II and 12 other models — CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR…
- 2005–2007 Custom Campers LS and 4 other models — ON CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH A DEMCO GLIDE…
All Custom Campers LS recalls → · All Custom Campers recalls →
Source: NHTSA recall database, campaign 10V419000. Data last verified Jul 30, 2026.