2007–2009 Starcraft Allstar Recall: Equipment Adaptive/mobility
NHTSA campaign 10V279000 · Equipment Adaptive/mobility · filed Jun 21, 2010 · verified Jul 30, 2026
The defect
STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 ALLSTAR SHUTTLE BUSES MANUFACTURED FROM OCTOBER 2007 THROUGH DECEMBER 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
The risk
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
STARCRAFT WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON NOVEMBER 12, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR STARCRAFT AT 1-800-348-7440.
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More Starcraft Allstar recalls
- 2002–2007 Starcraft Allstar and 3 other models — Affected vehicles, when loaded with passengers and fuel…
- 2006–2015 Starcraft Allstar and 3 other models — Affected vehicles are equipped with Trans-Air add-on…
- 2010–2013 Starcraft Allstar and 6 other models — In the affected vehicles, depending on the routing of the…
- 2006–2012 Starcraft Allstar — Affected buses are equipped with a Ricon manufactured…
- 2006–2010 Starcraft Allstar and 5 other models — Equipment Adaptive/mobility
Other campaigns involving Starcraft vehicles
- 2018–2019 Starcraft Bus Avalon and 9 other models — Fuse/circuit breaker wiring between the battery and the…
- 2016–2018 Starcraft Bus Allstar and 4 other models — When the back seat cushion is rotated from the stowed…
- 2013 Starcraft Comet and 1 other model — Manual over-ride feature on these power lifts may be…
Source: NHTSA recall database, campaign 10V279000. Data last verified Jul 30, 2026.