2004 Startrans Bus Ambassador, 2004 Startrans Bus President, 2004 Startrans Bus Senator Heavy Duty and 2 other models Recall: CERTAIN TRANSIT BUSES FAIL TO COMPLY TO THE REQUIREMENTS OF FEDERAL MOTOR…
NHTSA campaign 04V556000 · Equipment · filed Nov 22, 2004 · verified Jul 30, 2026
The defect
CERTAIN TRANSIT BUSES FAIL TO COMPLY TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, 'BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE.' THE WRONG LABEL WAS PLACED AT THE PASSENGER ENTRANCE/EXIT AND WAS NOT SPECIFICALLY INDICATING WHERE THE EMERGENCY DOOR RELEASE MECHANISM WAS LOCATED.
The risk
IN THE EVENT OF A CRASH, A PASSENGER MAY NOT KNOW IMMEDIATELY WHERE THE EMERGENCY DOOR RELEASE WOULD BE LOCATED, INCREASING THE RISK OF INJURY.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL FURNISH THE CORRECT LABEL AND WILL BE PLACED AT A NOTICEABLE LOCATION. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS SHOULD CONTACT STARTRANS AT 574-642-4730.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
Related recalls
Other campaigns involving Startrans Bus vehicles
All Startrans Bus Ambassador recalls → · All Startrans Bus recalls →
Source: NHTSA recall database, campaign 04V556000. Data last verified Jul 30, 2026.