2004 Optima Opus 29 Recall: ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE…
NHTSA campaign 04V431000 · Equipment Adaptive/mobility · filed Sep 3, 2004 · verified Jul 30, 2026
The defect
ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
The risk
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR OPTIMA AT 1-888-391-1777.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
Related recalls
More Optima Opus 29 recalls
- 2004–2005 Optima AH-28 and 2 other models — ON CERTAIN TRANSIT VEHICLES AND TROLLEYS EQUIPPED WITH…
- 2002–2005 Optima Opus 29 and 1 other model — ON CERTAIN TRANSIT BUSES, THERE IS A POSSIBILITY THAT THE…
- 2002–2005 Optima Opus 29 and 1 other model — ON CERTAIN TRANSIT BUSES WITH CUMMINS ISB02 ENGINES, THE…
- 1998–2003 Optima AH-28 and 3 other models — ON TROLLEYS AND TRANSIT COACHES EQUIPPED WITH CUMMINS ISB…
Other campaigns involving Optima vehicles
Source: NHTSA recall database, campaign 04V431000. Data last verified Jul 30, 2026.