1995–1996 Thomas MPV ER, 1995–1996 Thomas Saf-T-Liner Recall: CERTAIN 1995 AND 1996 MY THOMAS BUILT SCHOOL BUSES BUILT BETWEEN JANUARY…
NHTSA campaign 04V398000 · Structure · filed Aug 12, 2004 · verified Jul 30, 2026
The defect
CERTAIN 1995 AND 1996 MY THOMAS BUILT SCHOOL BUSES BUILT BETWEEN JANUARY 1, 1995, AND FEBRUARY 29, 1996, WHICH ARE PREDOMINATELY OPERATED ON UNIMPROVED ROADS MAY HAVE DEVELOPED CRACKS IN THE BUS BODY FRAMING STRUCTURE MEMBERS (RAFTERS) NEAR THE HORIZONTAL WINDOW HEADER WELDS AND AT THE SIDE EMERGENCY EXIT DOORS.
The risk
IN THE EVENT OF A CRASH, PASSENGERS COULD BE SERIOUSLY INJURED.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
THOMAS BUILT WILL NOTIFY ITS CUSTOMERS AND PROVIDE A FREE REMEDY. THE RECALL BEGAN AUGUST 5, 2005. OWNERS WHO DO NOT RECEIVE A FREE REMEDY WITHIN A REASONABLE AMOUNT OF TIME SHOULD CONTACT THOMAS BUILT CUSTOMER SUPPORT OFFICE AT 336-889-4871.
CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-327-4236.
Affected vehicles
Related recalls
Other campaigns involving Thomas vehicles
- 2000–2001 Thomas Built Buses CL-960 and 6 other models — In the affected vehicles, the stem that connects the…
- 1999 Thomas Built Buses Conventional and 8 other models — In the affected vehicles, the stem that connects the…
- 2005–2013 Thomas Built Buses Saf-T-Liner C2 and 9 other models — In the affected vehicles, the stem that connects the…
Source: NHTSA recall database, campaign 04V398000 (manufacturer number FL-429). Data last verified Jul 30, 2026.