2003 Ford Crown Victoria, 2003 Lincoln Town Car Recall: CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS…
NHTSA campaign 04V328000 · Suspension · filed Jul 7, 2004 · verified Jul 30, 2026
The defect
CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.
The risk
THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS. THE RECALL BEGAN ON JULY 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
FORD RECALL NO. 04S16. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT ( 1-888-327-4236).
Affected vehicles
Related recalls
More Ford Crown Victoria recalls
- 2003–2005 Ford Crown Victoria and 1 other model — Affected vehicles have a lighting control module (LCM) that…
- 2005–2011 Ford Crown Victoria and 2 other models — Prior repairs may not have been correctly performed
- 2005–2011 Ford Crown Victoria and 2 other models — Affected vehicles are currently registered or were…
- 1993 Ford Bronco and 12 other models — Vehicle Speed Control
- 1993 Ford Bronco and 21 other models — ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 04V328000 (manufacturer number 04S16). Data last verified Jul 30, 2026.