2004 Mack CH, 2004 Mack CX Recall: ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE…
NHTSA campaign 04V309000 · Steering · filed Jun 25, 2004 · verified Jul 30, 2026
The defect
ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE OVER-TORQUED AT INSTALLATION. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME RAIL WITH 3 BOLTS.
The risk
FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH .
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL INSPECT VEHICLES. NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED. THE RECALL BEGAN OCTOBER 2004. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.
MACK RECALL NO. SC0288.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
Related recalls
More Mack CH recalls
- 2002–2007 Mack CH and 3 other models — ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE…
- 2007 Mack CH and 3 other models — CERTAIN TRUCKS WERE RECALLED FOR THE INSTALLATION OF…
- 2003–2007 Mack CH and 3 other models — ON CERTAIN TRUCKS, A LEAK IN THE ASET AC FUEL INJECTION…
- 2002–2005 Mack CH and 3 other models — ON CERTAIN HEAVY DUTY CLASS 8 DIESEL TRUCKS EQUIPPED WITH…
- 2003 Mack CH and 1 other model — ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS…
Other campaigns involving Mack vehicles
Source: NHTSA recall database, campaign 04V309000 (manufacturer number SC0288). Data last verified Jul 30, 2026.