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BenQ America GV31 Portable Projectors Recall

Serious Injury or Death from Fire and Burn Hazards.

CPSC recall #26647 · announced Jul 30, 2026 · verified Aug 1, 2026

Hazard
The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
Remedy
Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Units
About 1,249 (In addition, about 240 were sold in Canada)
BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn HazardsBenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards

How to identify the recalled product

ProductBenQ GV31 Portable Projectors
Units recalledAbout 1,249 (In addition, about 240 were sold in Canada)

The recall

This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector's gray base.

Reported incidents

The firm has received three reports of the projector overheating, including one incident resulting in burns on hands.

What consumers should do now

Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.

BenQ toll-free at 866-600-2367 from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, email [email protected], or online https://www.benq.com/en-us/support/gv31recall.html or www.benq.com, and click on "Recalls" at the top of the page for more information.

Source: U.S. Consumer Product Safety Commission. Official notice title: “BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards”. Read the official CPSC notice