Gazelle USA Urban Arrow FamilyNext Pro Cargo E-Bikes Recall

Injury Hazard.

CPSC recall #26236 · announced Jan 29, 2026 · verified Jul 30, 2026

Hazard

The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.

Remedy

Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.

Units

About 320

Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard

How to identify the recalled product

Product	Urban Arrow FamilyNext Pro Cargo E-Bikes
Units recalled	About 320

The recall

This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.

Reported incidents

The firm has received three reports of buckles not fully latching. No injuries have been reported.

What consumers should do now

Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.

Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. Monday through Friday, email at [email protected] or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/ and click on "Product Recalls" at the bottom of the page for more information.

Source: U.S. Consumer Product Safety Commission. Official notice title: “Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard”. Read the official CPSC notice