Pella Casement Windows Recall
Injury Hazard (Recall Alert).
CPSC recall #24732 · announced Dec 21, 2023 · verified Jul 30, 2026
How to identify the recalled product
| Product | Pella Architect Series Casement Windows |
| Manufacturer / importer | Pella Corporation, of Pella, Iowa |
| Units recalled | About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico) |
The recall
This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
Reported incidents
The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported.
What consumers should do now
Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.
Pella toll-free at 888-276-7624 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.pella.com and click on "Recall Notice" for more information, or at www.PellaHingeRecall.expertinquiry.com to check the serial number to see if the window is included in the recall.
Source: U.S. Consumer Product Safety Commission. Official notice title: “Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)”. Read the official CPSC notice