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HALO 1000 Portable Power Stations Recall

Serious Fire and Burn Hazards; sold by ACG, QVC and ZAGG.

CPSC recall #24350 · announced Aug 29, 2024 · verified Jul 30, 2026

Hazard
The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death.
Remedy
Consumers should immediately stop using the portable power stations and contact the HALO Recall hotline for a free replacement portable power station.
Units
About 5,740
HALO 1000 Portable Power Stations Recalled Due to Serious Fire and Burn Hazards; One Death Reported; Imported by ZAGG; Sold by ACG, QVC and ZAGGHALO 1000 Portable Power Stations Recalled Due to Serious Fire and Burn Hazards; One Death Reported; Imported by ZAGG; Sold by ACG, QVC and ZAGG

How to identify the recalled product

ProductHALO 1000 Portable Power Stations
Manufacturer / importerShenzhen DBK Electronics Co. Ltd.,of China
Units recalledAbout 5,740

The recall

The portable power stations are high-capacity lithium-ion battery power banks with three USB-A charge ports, a USB-C fast charge port, three AC outputs, two DC outputs, a DC socket, an LCD display, a built-in flood light, and a collapsible handle. The following HALO 1000 Portable Power Stations are included in this recall: Product Description/Color Model Number SKU UPC Stone Gray PS-1000 801108111 840056145528 Carbon PS-1000 801108112 840056145535 Desert Sand PS-1000 801108113 840056145542 Midnight Blue PS-1000 801108114 840056145559 Woodland Green PS-1000 801108115 840056145566 The model number, SKU number and UPC are located on the bottom of the product. Units sold by QVC subject to the recall were sold under QVC item number E235474.

Reported incidents

A 79-year-old man in Bradenton, Florida died from smoke inhalation from a fire involving the recalled portable power station in his home in June 2022. In addition to the death, the firms have collectively received four reports of fires involving the HALO 1000 Portable Power Station, including two reports of smoke inhalation, one of which included burn injuries.

What consumers should do now

Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.

HALO 1000 recall hotline toll-free at 888-345-0481 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected], or online at https://halo1000recall.expertinquiry.com/.

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Source: U.S. Consumer Product Safety Commission. Official notice title: “HALO 1000 Portable Power Stations Recalled Due to Serious Fire and Burn Hazards; One Death Reported; Imported by ZAGG; Sold by ACG, QVC and ZAGG”. Read the official CPSC notice