Samsung Slide-In Electric Ranges Recall

Fire Hazard.

CPSC recall #24335 · announced Aug 8, 2024 · verified Jul 30, 2026

Hazard

Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.

Remedy

Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.

Units

About 1,120,905

Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard

How to identify the recalled product

Product	Slide-in Electric Ranges
Manufacturer / importer	Samsung Electronics America Inc., of Ridgefield Park, N.J.
Units recalled	About 1,120,905

The recall

This recall involves Samsung Electric Slide-In Ranges with the model numbers below. The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven. Recalled Model Numbers NE58K9430SS/AA NE58N9430SG/AA NE58R9431SG/AA NE58R9431SS/AA NE58R9431ST/AA NE58F9500SS/AA NE58K9500SG/AA NE58F9710WS/AA NE58K9850WS/AA NE58K9850WG/AA NE58K9852WG/AA NE58H9950WS/AA NE58R9311SS/AA NE63T8111SG/AA NE63T8111SS/AA NE63T8311SG/AA NE63T8311SS/AA NE63BG8315SSAA NE63CB831512AA NE63BB851112AA NE63T8511SG/AA NE63T8511SS/AA NE63T8511ST/AA NE63A8711QN/AA NE63BB871112AA NE63T8711SG/AA NE63T8711SS/AA NE63T8711ST/AA NE63T8751SG/AA NE63T8751SS/AA

Reported incidents

Samsung has received over 300 reports of unintentional activation of the front-mounted knobs by humans or pets since 2013. These ranges have been involved in approximately 250 fires. At least 18 fires caused extensive property damage. Approximately 40 injuries have been reported, eight of which required medical attention, and there have been reports of seven fires involving pet deaths.

What consumers should do now

Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.

Samsung toll-free at 833-775-0120 from 9 a.m. to 8 p.m. ET Monday through Friday, email at [email protected], or at samsung.com/us/support/range-knob-kit to request free knob locks.

Source: U.S. Consumer Product Safety Commission. Official notice title: “Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard”. Read the official CPSC notice