Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major
Burn Hazard.
CPSC recall #24181 · announced Apr 4, 2024 · verified Jul 30, 2026



How to identify the recalled product
| Product | BLACK+DECKER Model HGS011 Easy Garment Steamers |
| Units recalled | About 1.6 million (518,500 units were previously recalled in November 2022) |
The recall
This recall expansion involves all BLACK+DECKER Model HGS011 Easy Garment Steamers, including those that were repaired as part of the previous recall in November 2022. The steamers were sold in a variety of colors. The name BLACK+DECKER is located at the base of the steamer. The steamer measures about 11 inches high by 6 inches wide, and has a large handle. The model numbers are printed on the bottom of the steamer and on all sides of the color package, and UPC codes are printed on the sides, back and bottom of the color package. Model UPC HGS011F 0 50875 82840 7 HGS011S 0 50875 82839 1 HGS011 0 50875 82838 4 HGS011T 0 50875 00272 2
Reported incidents
Since the recall was announced in November 2022, Empower Brands has received 317 reports of hot water expelling from the recalled steamers, including 82 reports of burn injuries, seven of which were second-degree burns. 94 of these incident reports involved units that were repaired as part of the original recall or models featuring the updated design, including 19 burn injuries.
What consumers should do now
Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.
Empower Brands at 800-990-5298 from 8 a.m. to 4:30 p.m. CT, Monday through Friday, email at [email protected] or online at www.prodprotect.com/recall or www.blackanddeckerappliances.com and click on "Safety Notices" at the bottom of the page for more information.
Source: U.S. Consumer Product Safety Commission. Official notice title: “Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Expansion Due to Burn Hazard; Refund Now Offered”. Read the official CPSC notice