BISSELL Multi Reach Hand and Floor Vacuum Cleaners Recall
Fire Hazard.
CPSC recall #24107 · announced Feb 1, 2024 · verified Jul 30, 2026
How to identify the recalled product
| Product | BISSELL® brand Multi Reach Hand and Floor Vacuum Cleaners |
| Units recalled | About 142,000 (In addition, about 14,600 were sold in Canada) |
The recall
This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.
Reported incidents
BISSELL has received 17 reports of the recalled vacuum cleaners smoking and emitting a burning odor. Six of the reports included the battery pack catching fire, three of which resulted in minor property damage and two resulting in minor burn injuries.
What consumers should do now
Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or email at [email protected] or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" located under the "Support Resources" column at the bottom of the page for more information.
Source: U.S. Consumer Product Safety Commission. Official notice title: “BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard”. Read the official CPSC notice