DGL Group Hover-1 Helix Hoverboards Recall
Fire Hazard.
CPSC recall #24065 · announced Dec 21, 2023 · verified Jul 30, 2026
How to identify the recalled product
| Product | Hover-1 Helix hoverboards (Camouflage and Galaxy colors only) |
| Units recalled | About 25,000 |
The recall
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.
Reported incidents
DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
What consumers should do now
Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.
DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.
Source: U.S. Consumer Product Safety Commission. Official notice title: “DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard”. Read the official CPSC notice