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Prime-Line Glass Doorknobs Recall

Laceration Hazard.

CPSC recall #23271 · announced Aug 31, 2023 · verified Jul 30, 2026

Hazard
The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
Remedy
Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
Units
About 167,000 (In addition, about 10,265 were sold in Canada)
Prime-Line Recalls Glass Doorknobs Due to Laceration HazardPrime-Line Recalls Glass Doorknobs Due to Laceration HazardPrime-Line Recalls Glass Doorknobs Due to Laceration Hazard

How to identify the recalled product

ProductGlass Doorknobs
Units recalledAbout 167,000 (In addition, about 10,265 were sold in Canada)

The recall

This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.

Reported incidents

The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.

What consumers should do now

Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.

Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at [email protected], online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on "Important Recall Information" at the top of the page for more information.

Source: U.S. Consumer Product Safety Commission. Official notice title: “Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard”. Read the official CPSC notice