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Jetson Electric Bikes Nova and Star 3-Wheel Kick Children's Scooters Recall

Fall Hazard.

CPSC recall #23211 · announced Jun 1, 2023 · verified Jul 30, 2026

Hazard
The rear wheel can loosen or fall off the scooter, posing a fall hazard to children.
Remedy
Consumers should immediately stop using the recalled Jetson Nova and Star 3-Wheel Kick Scooters and contact Jetson for a free repair kit. The kit includes two screws, two bolts and an Allen key, along with repair instructions and a QR code link to an installation video. Consumers will not need additional tools to install the repair kit.
Units
About 15,300
Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall HazardJetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard

How to identify the recalled product

ProductJetson Nova and Star 3-Wheel Kick Scooters
Units recalledAbout 15,300

The recall

This recall involves Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers. Only scooters with the following model and serial numbers are included in the recall: Model Serial Numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800 JNOVA-GRN 61302GRN082200001 to 61425GRN112200900 JNOVA-PUR 61302PUR072200001 to 61302PUR072203790 JNOVA-RED 61302RED072200001 to 61302RED072203800 JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468

Reported incidents

The firm has received 12 reports of the wheels loosening or falling off the scooters, including one report of an injury involving scratches/bruises to a child's face.

What consumers should do now

Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.

Online at www.ridejetson.com and click on "Product Recall" or https://ridejetson.com/pages/star-nova-repair. Consumers without internet access can contact the firm at 800-635-4815 from 11a.m. to 4 p.m. ET Monday through Friday.

Source: U.S. Consumer Product Safety Commission. Official notice title: “Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard”. Read the official CPSC notice