2010 Mercury Milan Hybrid steering problems
16 owner complaints filed with NHTSA name the steering on the 2010 Mercury Milan Hybrid — 27% of all complaints for this model year.
What owners report
“Tl* the contact owns a 2010 mercury milan hybrid. The contact stated that the power steering assist system failed while backing out of an inclined driveway. Also, the steering wheel seized, which made it difficult to turn. The dealer and manufacturer were not notified. The vehicle was not diagnosed…”
filed Jun 24, 2019
“I started the car, backed up and suddenly I had no power steering. No warnings just unable to budge the steering wheel. Car is still sitting at a restaurant . If this happened to anyone while driving there is no way they could control this car! There is a recall on this issue with 2011 milan but…”
filed Apr 28, 2019
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear (MU2Z-3V504-ARM) is available which is…
SSM 51666 · Service Bulletin/Repair Instructions · issued May 26, 2023
Other reported problem areas on the 2010 Mercury Milan Hybrid
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.