2012 Mercedes-Benz C300 air bags problems
114 owner complaints filed with NHTSA name the air bags on the 2012 Mercedes-Benz C300 — 43% of all complaints for this model year.
What owners report
“I was driving normally last week when the driver's head restraint system (known by Mercedes as Neck Pro) unexpectedly and without warning blew at my head. The noise was very loud, and the headrest slammed against my head. Luckily, I was driving approximately 20-25 miles per hour, daytime, on a…”
filed Jul 14, 2025
“3 signal Signal light comes one saying abs, another SRS MALFUNCTION, also crushed control inoperable. Car will come one as normal next day car comes on no lights not 1 button work turn signals didn’t work then my car fan came on in the engines the also the when they the electric isn’t working i…”
filed Dec 16, 2021
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- An incorrect replacement front passenger air bag may have been installedCampaign 20V298000 · May 22, 2020
- Air BagsCampaign 19V010000 · Jan 9, 2019
- Driver's air bag may unexpectedly deploy due to insufficient grounding of the steering…Campaign 17V627000 · Oct 6, 2017
- Air BagsCampaign 17V017000 · Jan 10, 2017
Air Bags problems in other C300 years
| Year | Reports | Share |
|---|---|---|
| 2016 C300 | 6 | 2% |
| 2015 C300 | 12 | 3% |
| 2014 C300 | 52 | 55% |
| 2013 C300 | 99 | 38% |
| 2011 C300 | 250 | 52% |
| 2010 C300 | 202 | 45% |
| 2009 C300 | 182 | 32% |
| 2008 C300 | 270 | 40% |
Other reported problem areas on the 2012 Mercedes-Benz C300
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.