2013 Mazda CX-5 structure problems
15 owner complaints filed with NHTSA name the structure on the 2013 Mazda CX-5 — 8% of all complaints for this model year.
What owners report
“The rear hatch fails to open in cold weather. I had to climb in through the car and open a small hatch to open the lift gate manually. After I opened it manually it worked properly the rest of the day. . Continues to fail intermittently when vehicle is parked over night in cold weather.”
filed Nov 18, 2020
“Tl* the contact owns a 2013 mazda cx-5. The contact received notification of nhtsa campaign number: 16v644000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken…”
filed Jun 30, 2017
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- On the affected vehicles, the lift gate support struts may corrode, possibly causing the…Campaign 16V644000 · Sep 6, 2016
Related service bulletins
This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions…
SA-021-26 · Service Bulletin/Repair Instructions · issued Apr 4, 2026
Structure problems in other CX-5 years
| Year | Reports | Share |
|---|---|---|
| 2025 CX-5 | 1 | 4% |
| 2024 CX-5 | 2 | 5% |
| 2023 CX-5 | 1 | 2% |
| 2022 CX-5 | 3 | 5% |
| 2021 CX-5 | 2 | 1% |
| 2020 CX-5 | 6 | 6% |
| 2019 CX-5 | 7 | 3% |
| 2018 CX-5 | 12 | 3% |
| 2017 CX-5 | 12 | 8% |
| 2016 CX-5 | 19 | 4% |
| 2015 CX-5 | 27 | 20% |
| 2014 CX-5 | 32 | 8% |
Other reported problem areas on the 2013 Mazda CX-5
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.