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RecallGazette

Vehicle problems, recalls & safety intelligence

Preliminary Evaluation · Closed

Internal transmission failure

Action number
PE18010
Opened
Aug 21, 2018
Closed
Jul 16, 2019
Outcome
Recall 19V432000

Manufacturer: Ford Motor Company

This investigation led to a recall

NHTSA links this probe to recall campaign 19V432000.

Read the recall: what is defective and the free fix →

What NHTSA is examining

By letter dated June 10, 2019, Ford Motor Company notified the Office of Defects Investigation (ODI) of a safety defect that may exist in certain model year (MY) 2009 through 2016 Ford Econoline vehicles equipped with a 5R110W transmission. Following the receipt of consumer complaints alleging transmission failures in vehicles built with a 5R110W transmission, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.Vehicles equipped with a 5R110W transmission contain a capacitive discharge weld within a coast clutch component in the transmission. A substandard weld may fatigue and fail, causing an elevated rate of loss of motive power in subject vehicle applications. Reports indicate that most of the weld failures occur when the torque is highest, which is when the driver attempts to accelerate from a stop.Analysis of the data provided by Ford Motor Company found that the risk of a transmission failure is very high in vehicles equipped with the combination of a W-MOD 5.4L SOHC EFI NA V8 G-NP engine and a 5R110W transmission. This vehicle population mainly consists of school buses and ambulances. A loss of mobility in school bus applications may result in the transfer of children when the vehicle is immobilized in a roadway, and a loss of vehicle mobility in ambulance applications may result in the delay of patient treatment.In response to this investigation, Ford Motor Company agreed to conduct recall…

Vehicles under investigation

2015 Ford E-3502015 Ford E-4502009 Ford Econoline2010 Ford Econoline2011 Ford Econoline2012 Ford Econoline2013 Ford Econoline2014 Ford Econoline2015 Ford Econoline2016 Ford Econoline

Source: NHTSA Office of Defects Investigation records, updated daily. An investigation is not a determination that a defect exists; many probes close without a recall.