Recall administration

What NHTSA is examining

NHTSA opened this Audit Query (AQ) on September 1, 2017 to investigate concerns regarding the compliance of Tegol, Inc. (Tegol) with its recall reporting and recall remedy obligations on multiple recalls involving motorcycle helmets. The agency’s concerns included Tegol’s failure to submit or timely submit quarterly reports for NHTSA Recall Nos. 17E-015 and 16E-062 and numerous consumer complaints regarding Tegol’s failure to provide the required remedy for Recall Nos. 17E-015, 14E-069, 13E-047, and 12E-051. Each of these recalls involves motorcycle helmets imported and distributed by Tegol that fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 218. During this AQ, the agency served a Special Order on Tegol on November 9, 2017 to obtain additional information regarding Tegol and its compliance with the recall reporting and recall remedy obligations in the subject recalls. Tegol’s written response and document production was seriously deficient and largely nonresponsive. Tegol subsequently appears to have gone out of business. According to public records, Tegol’s corporate status has been suspended by the State of California. Under the circumstances, NHTSA is closing this investigation. Based on the available information and the recalls Tegol has filed, motorcyclists should not wear several models of Outlaw or Hawk helmets imported by Tegol. These recalled helmets do not meet minimum safety requirements and motorcyclists who use these…

Vehicles under investigation