2019 Ford Flex structure problems
49 owner complaints filed with NHTSA name the structure on the 2019 Ford Flex — 21% of all complaints for this model year.
What owners report
“The contact owns a 2019 Ford Flex. The contact stated that while driving at an undisclosed speed, the B-pillar trim detached. The contact taped the trim to keep it from flopping around. The dealer was contacted, and the vehicle was repaired. The contact associated the failure with NHTSA Campaign…”
filed Jul 27, 2026
“B pillar (keypad) on drivers side flew off on the highway and cracked in half, the lower part was still attached to the wiring harness. The upper part flew onto the roadway. I had to pull over and strap the lower part to the window/door frame and drive the rest of the way with my window down in hot…”
filed Jul 26, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Driver and front passenger B-Pillar door trim may detach while drivingCampaign 25V732000 · Oct 24, 2025
Related service bulletins
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle…
SSM 51536 · Service Bulletin/Repair Instructions · issued Apr 4, 2023
Structure problems in other Flex years
| Year | Reports | Share |
|---|---|---|
| 2018 Flex | 17 | 28% |
| 2017 Flex | 3 | 7% |
| 2016 Flex | 8 | 9% |
| 2015 Flex | 1 | 1% |
| 2014 Flex | 12 | 5% |
| 2013 Flex | 69 | 12% |
| 2012 Flex | 4 | 6% |
| 2011 Flex | 4 | 3% |
| 2010 Flex | 2 | 1% |
| 2009 Flex | 12 | 7% |
Other reported problem areas on the 2019 Ford Flex
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.