2023 Toyota Highlander vs 2024 Toyota Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2023 Toyota Highlander | 2024 Toyota Highlander |
|---|---|---|
| NHTSA complaints | 180 | 42 |
| Recall campaigns | 9 | 7 |
| Service bulletins (TSBs) | 130 | 64 |
| Investigations | 0 | 0 |
| Crash reports | 12 | 4 |
| Fire reports | 0 | 0 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 24–36 | 24–36 |
| Median reported incident mileage | 31,813 mi | — |
Reported problems side by side
| Component | Toyota Highlander | Toyota Highlander |
|---|---|---|
| Structure | 32 | 4 |
| Engine | 28 | 5 |
| Service Brakes | 18 | 8 |
| Power Train | 20 | 3 |
| Fuel/propulsion System | 16 | 7 |
| Electrical System | 12 | 6 |
| Seats | 14 | 1 |
| Air Bags | 12 | 0 |
Symptoms owners describe
| Hesitation / surging | 29 | 0 |
| Vibration / shaking | 9 | 0 |
2023 Toyota Highlander
2024 Toyota Highlander
Compare all Toyota Highlander vs Toyota Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.