2023 Toyota Highlander vs 2023 Volkswagen ID.4
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2023 Toyota Highlander | 2023 Volkswagen ID.4 |
|---|---|---|
| NHTSA complaints | 180 | 454 |
| Recall campaigns | 9 | 14 |
| Service bulletins (TSBs) | 130 | 317 |
| Investigations | 0 | 1 |
| Crash reports | 12 | 53 |
| Fire reports | 0 | 7 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 24–36 | 107 |
| Median reported incident mileage | 31,813 mi | 13,477 mi |
Reported problems side by side
| Component | Toyota Highlander | Volkswagen ID.4 |
|---|---|---|
| Electrical System | 12 | 228 |
| Structure | 32 | 60 |
| Forward Collision Avoidance | 5 | 73 |
| Vehicle Speed Control | 9 | 56 |
| Service Brakes | 18 | 36 |
| Engine | 28 | 25 |
| Power Train | 20 | 31 |
| Back Over Prevention | 2 | 47 |
Symptoms owners describe
| Hesitation / surging | 29 | 11 |
| Vibration / shaking | 9 | 6 |
| Stalling | 0 | 16 |
| Loss of power | 0 | 10 |
| Electrical failures | 0 | 5 |
2023 Toyota Highlander
2023 Volkswagen ID.4
Compare all Toyota Highlander vs Volkswagen ID.4 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.