2023 Mazda CX-5 vs 2024 Mazda CX-5
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2023 Mazda CX-5 | 2024 Mazda CX-5 |
|---|---|---|
| NHTSA complaints | 62 | 44 |
| Recall campaigns | 0 | 0 |
| Service bulletins (TSBs) | 282 | 207 |
| Investigations | 0 | 0 |
| Crash reports | 8 | 4 |
| Fire reports | 0 | 1 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 24–26 | 24–28 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Mazda CX-5 | Mazda CX-5 |
|---|---|---|
| Service Brakes | 11 | 7 |
| Engine | 10 | 7 |
| Electrical System | 9 | 3 |
| Exterior Lighting | 8 | 4 |
| Forward Collision Avoidance | 6 | 6 |
| Vehicle Speed Control | 4 | 5 |
| Visibility/wiper | 5 | 2 |
| Power Train | 3 | 3 |
Symptoms owners describe
| Vibration / shaking | 9 | 0 |
| Stalling | 6 | 0 |
| Hesitation / surging | 6 | 0 |
2023 Mazda CX-5
2024 Mazda CX-5
Compare all Mazda CX-5 vs Mazda CX-5 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.