2023 Kia Sorento vs 2025 Kia Sorento
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2023 Kia Sorento | 2025 Kia Sorento |
|---|---|---|
| NHTSA complaints | 119 | 73 |
| Recall campaigns | 3 | 3 |
| Service bulletins (TSBs) | 51 | 33 |
| Investigations | 0 | 0 |
| Crash reports | 3 | 5 |
| Fire reports | 2 | 0 |
| NCAP overall rating | 4/5 | 5/5 |
| EPA MPG (combined) | 24–37 | 23–36 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Kia Sorento | Kia Sorento |
|---|---|---|
| Electrical System | 37 | 21 |
| Engine | 30 | 19 |
| Power Train | 20 | 19 |
| Forward Collision Avoidance | 14 | 8 |
| Vehicle Speed Control | 11 | 7 |
| Service Brakes | 11 | 5 |
| Lane Departure | 10 | 2 |
| Visibility/wiper | 7 | 5 |
Symptoms owners describe
| Vibration / shaking | 10 | 0 |
| Stalling | 9 | 5 |
| Check engine light | 8 | 5 |
| Loss of power | 6 | 9 |
| Hesitation / surging | 6 | 7 |
2023 Kia Sorento
2025 Kia Sorento
Compare all Kia Sorento vs Kia Sorento years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.