2023 Kia Sorento vs 2023 Volkswagen ID.4
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2023 Kia Sorento | 2023 Volkswagen ID.4 |
|---|---|---|
| NHTSA complaints | 119 | 454 |
| Recall campaigns | 3 | 14 |
| Service bulletins (TSBs) | 51 | 317 |
| Investigations | 0 | 1 |
| Crash reports | 3 | 53 |
| Fire reports | 2 | 7 |
| NCAP overall rating | 4/5 | 5/5 |
| EPA MPG (combined) | 24–37 | 107 |
| Median reported incident mileage | — | 13,477 mi |
Reported problems side by side
| Component | Kia Sorento | Volkswagen ID.4 |
|---|---|---|
| Electrical System | 37 | 228 |
| Forward Collision Avoidance | 14 | 73 |
| Vehicle Speed Control | 11 | 56 |
| Structure | 2 | 60 |
| Engine | 30 | 25 |
| Power Train | 20 | 31 |
| Back Over Prevention | 1 | 47 |
| Service Brakes | 11 | 36 |
Symptoms owners describe
| Vibration / shaking | 10 | 6 |
| Stalling | 9 | 16 |
| Check engine light | 8 | 0 |
| Loss of power | 6 | 10 |
| Hesitation / surging | 6 | 11 |
| Electrical failures | 0 | 5 |
2023 Kia Sorento
2023 Volkswagen ID.4
Compare all Kia Sorento vs Volkswagen ID.4 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.