2023 Kia Niro vs 2023 Kia Soul
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2023 Kia Niro | 2023 Kia Soul |
|---|---|---|
| NHTSA complaints | 44 | 50 |
| Recall campaigns | 2 | 4 |
| Service bulletins (TSBs) | 52 | 51 |
| Investigations | 0 | 1 |
| Crash reports | 8 | 5 |
| Fire reports | 0 | 1 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 49 | 30 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Kia Niro | Kia Soul |
|---|---|---|
| Electrical System | 14 | 13 |
| Engine | 4 | 13 |
| Forward Collision Avoidance | 7 | 5 |
| Air Bags | 6 | 5 |
| Service Brakes | 4 | 7 |
| Power Train | 6 | 4 |
| Steering | 2 | 8 |
| Lane Departure | 0 | 7 |
2023 Kia Niro
2023 Kia Soul
Compare all Kia Niro vs Kia Soul years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.