2021 Kia Sorento vs 2023 Kia Sorento
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2021 Kia Sorento | 2023 Kia Sorento |
|---|---|---|
| NHTSA complaints | 244 | 119 |
| Recall campaigns | 4 | 3 |
| Service bulletins (TSBs) | 105 | 51 |
| Investigations | 1 | 0 |
| Crash reports | 4 | 3 |
| Fire reports | 1 | 2 |
| NCAP overall rating | 4/5 | 4/5 |
| EPA MPG (combined) | 24–37 | 24–37 |
| Median reported incident mileage | 41,500 mi | — |
Reported problems side by side
| Component | Kia Sorento | Kia Sorento |
|---|---|---|
| Power Train | 134 | 20 |
| Engine | 66 | 30 |
| Electrical System | 47 | 37 |
| Fuel/propulsion System | 23 | 6 |
| Forward Collision Avoidance | 10 | 14 |
| Vehicle Speed Control | 12 | 11 |
| Steering | 6 | 7 |
| Lane Departure | 3 | 10 |
Symptoms owners describe
| Check engine light | 34 | 8 |
| Stalling | 30 | 9 |
| Loss of power | 26 | 6 |
| Hesitation / surging | 25 | 6 |
| Shifting problems | 7 | 0 |
| Vibration / shaking | 6 | 10 |
| Clunking / rattling | 6 | 0 |
| Electrical failures | 5 | 0 |
2021 Kia Sorento
2023 Kia Sorento
Compare all Kia Sorento vs Kia Sorento years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.