2021 Jeep Cherokee vs 2021 Volkswagen Atlas
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 25, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2021 Jeep Cherokee | 2021 Volkswagen Atlas |
|---|---|---|
| NHTSA complaints | 162 | 472 |
| Recall campaigns | 4 | 17 |
| Service bulletins (TSBs) | 256 | 619 |
| Investigations | 0 | 1 |
| Crash reports | 10 | 9 |
| Fire reports | 4 | 1 |
| NCAP overall rating | 4/5 | 5/5 |
| EPA MPG (combined) | 22–26 | 19–22 |
| Median reported incident mileage | 49,000 mi | 17,000 mi |
Reported problems side by side
| Component | Jeep Cherokee | Volkswagen Atlas |
|---|---|---|
| Electrical System | 22 | 146 |
| Engine | 26 | 84 |
| Power Train | 93 | 15 |
| Service Brakes | 13 | 93 |
| Forward Collision Avoidance | 10 | 68 |
| Air Bags | 8 | 65 |
| Exterior Lighting | 1 | 66 |
| Fuel/propulsion System | 5 | 41 |
Symptoms owners describe
| Loss of power | 14 | 5 |
| Stalling | 13 | 46 |
| Check engine light | 9 | 27 |
| Hesitation / surging | 8 | 5 |
| Clunking / rattling | 5 | 0 |
| Electrical failures | 0 | 21 |
| Airbag warning light | 0 | 14 |
| Vibration / shaking | 0 | 7 |
2021 Jeep Cherokee
2021 Volkswagen Atlas
Compare all Jeep Cherokee vs Volkswagen Atlas years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.