2021 Ford Mustang Mach E vs 2021 Kia Soul
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2021 Ford Mustang Mach E | 2021 Kia Soul |
|---|---|---|
| NHTSA complaints | 343 | 232 |
| Recall campaigns | 13 | 2 |
| Service bulletins (TSBs) | 324 | 117 |
| Investigations | 4 | 1 |
| Crash reports | 14 | 12 |
| Fire reports | 1 | 3 |
| NCAP overall rating | — | 4/5 |
| EPA MPG (combined) | 93–100 | 27–30 |
| Median reported incident mileage | 30,000 mi | 66,767 mi |
Reported problems side by side
| Component | Ford Mustang Mach E | Kia Soul |
|---|---|---|
| Electrical System | 151 | 15 |
| Engine | 17 | 132 |
| Forward Collision Avoidance | 104 | 5 |
| Power Train | 50 | 26 |
| Fuel/propulsion System | 47 | 10 |
| Engine and Engine Cooling | 0 | 47 |
| Service Brakes | 30 | 10 |
| Vehicle Speed Control | 37 | 0 |
Symptoms owners describe
| Loss of power | 25 | 16 |
| Stalling | 17 | 82 |
| Steering problems | 11 | 0 |
| Vibration / shaking | 7 | 14 |
| Won’t start | 5 | 0 |
| Hesitation / surging | 5 | 0 |
| Overheating | 5 | 6 |
| Check engine light | 0 | 46 |
2021 Ford Mustang Mach E
2021 Kia Soul
Compare all Ford Mustang Mach E vs Kia Soul years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.