2020 Volkswagen Atlas Cross Sport vs 2021 Volkswagen Atlas Cross Sport
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Volkswagen Atlas Cross Sport | 2021 Volkswagen Atlas Cross Sport |
|---|---|---|
| NHTSA complaints | 106 | 165 |
| Recall campaigns | 11 | 14 |
| Service bulletins (TSBs) | 490 | 565 |
| Investigations | 1 | 0 |
| Crash reports | 3 | 9 |
| Fire reports | 1 | 1 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 19–22 | 20–22 |
| Median reported incident mileage | 11,487 mi | — |
Reported problems side by side
| Component | Volkswagen Atlas Cross Sport | Volkswagen Atlas Cross Sport |
|---|---|---|
| Electrical System | 33 | 54 |
| Air Bags | 23 | 37 |
| Service Brakes | 18 | 36 |
| Forward Collision Avoidance | 15 | 28 |
| Engine | 9 | 33 |
| Exterior Lighting | 5 | 18 |
| Fuel/propulsion System | 4 | 16 |
| Steering | 8 | 4 |
Symptoms owners describe
| Electrical failures | 8 | 13 |
| Airbag warning light | 5 | 5 |
| Stalling | 0 | 16 |
| Check engine light | 0 | 16 |
| Vibration / shaking | 0 | 5 |
2020 Volkswagen Atlas Cross Sport
2021 Volkswagen Atlas Cross Sport
Compare all Volkswagen Atlas Cross Sport vs Volkswagen Atlas Cross Sport years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.