2020 Tesla Model X vs 2021 Tesla Model X
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Tesla Model X | 2021 Tesla Model X |
|---|---|---|
| NHTSA complaints | 127 | 41 |
| Recall campaigns | 10 | 24 |
| Service bulletins (TSBs) | 70 | 87 |
| Investigations | 8 | 8 |
| Crash reports | 17 | 3 |
| Fire reports | 0 | 0 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | — | — |
| Median reported incident mileage | 6,150 mi | — |
Reported problems side by side
| Component | Tesla Model X | Tesla Model X |
|---|---|---|
| Suspension | 37 | 6 |
| Electrical System | 28 | 7 |
| Steering | 18 | 13 |
| Forward Collision Avoidance | 24 | 6 |
| Vehicle Speed Control | 18 | 4 |
| Lane Departure | 11 | 5 |
| Structure | 11 | 2 |
| Power Train | 8 | 3 |
Symptoms owners describe
| Vibration / shaking | 11 | 0 |
| Stalling | 5 | 0 |
2020 Tesla Model X
2021 Tesla Model X
Compare all Tesla Model X vs Tesla Model X years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.