2020 Mazda CX-9 vs 2021 Mazda CX-9
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Mazda CX-9 | 2021 Mazda CX-9 |
|---|---|---|
| NHTSA complaints | 19 | 36 |
| Recall campaigns | 1 | 1 |
| Service bulletins (TSBs) | 326 | 420 |
| Investigations | 0 | 0 |
| Crash reports | 1 | 6 |
| Fire reports | 0 | 0 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 23–24 | 23–24 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Mazda CX-9 | Mazda CX-9 |
|---|---|---|
| Engine | 5 | 19 |
| Service Brakes | 2 | 4 |
| Electrical System | 4 | 1 |
| Forward Collision Avoidance | 2 | 3 |
| Power Train | 2 | 2 |
| Fuel/propulsion System | 3 | 0 |
| Air Bags | 1 | 2 |
| Back Over Prevention | 1 | 2 |
Symptoms owners describe
| Oil consumption | 0 | 7 |
2020 Mazda CX-9
2021 Mazda CX-9
Compare all Mazda CX-9 vs Mazda CX-9 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.