2020 Mazda CX-5 vs 2021 Mazda CX-5
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Mazda CX-5 | 2021 Mazda CX-5 |
|---|---|---|
| NHTSA complaints | 105 | 141 |
| Recall campaigns | 0 | 0 |
| Service bulletins (TSBs) | 446 | 492 |
| Investigations | 0 | 0 |
| Crash reports | 9 | 9 |
| Fire reports | 0 | 0 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 24–28 | 24–28 |
| Median reported mileage | — | — |
Reported problems side by side
| Component | Mazda CX-5 | Mazda CX-5 |
|---|---|---|
| Engine | 17 | 77 |
| Electrical System | 30 | 12 |
| Service Brakes | 13 | 11 |
| Power Train | 8 | 16 |
| Forward Collision Avoidance | 11 | 11 |
| Vehicle Speed Control | 5 | 8 |
| Fuel/propulsion System | 4 | 7 |
| Lane Departure | 4 | 7 |
Symptoms owners describe
| Hesitation / surging | 5 | 0 |
| Oil consumption | 0 | 28 |
| Check engine light | 0 | 9 |
| Stalling | 0 | 6 |
2020 Mazda CX-5
2021 Mazda CX-5
Compare all Mazda CX-5 vs Mazda CX-5 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.