2020 Mazda CX-5 vs 2020 Toyota RAV4
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Mazda CX-5 | 2020 Toyota RAV4 |
|---|---|---|
| NHTSA complaints | 106 | 634 |
| Recall campaigns | 0 | 6 |
| Service bulletins (TSBs) | 447 | 304 |
| Investigations | 0 | 0 |
| Crash reports | 9 | 17 |
| Fire reports | 0 | 5 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 24–28 | 28–40 |
| Median reported incident mileage | — | 5,400 mi |
Reported problems side by side
| Component | Mazda CX-5 | Toyota RAV4 |
|---|---|---|
| Engine | 17 | 180 |
| Electrical System | 30 | 119 |
| Fuel/propulsion System | 4 | 90 |
| Structure | 6 | 60 |
| Air Bags | 5 | 55 |
| Power Train | 8 | 38 |
| Service Brakes | 13 | 17 |
| Steering | 1 | 27 |
Symptoms owners describe
| Hesitation / surging | 5 | 0 |
| Overheating | 0 | 26 |
| Stalling | 0 | 23 |
| Battery drain | 0 | 16 |
| Won’t start | 0 | 11 |
| Check engine light | 0 | 11 |
| Vibration / shaking | 0 | 9 |
| Loss of power | 0 | 7 |
2020 Mazda CX-5
2020 Toyota RAV4
Compare all Mazda CX-5 vs Toyota RAV4 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.