2020 Jeep Wrangler vs 2020 Mazda CX-5
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Jeep Wrangler | 2020 Mazda CX-5 |
|---|---|---|
| NHTSA complaints | 609 | 106 |
| Recall campaigns | 12 | 0 |
| Service bulletins (TSBs) | 1,016 | 447 |
| Investigations | 2 | 0 |
| Crash reports | 16 | 9 |
| Fire reports | 12 | 0 |
| NCAP overall rating | — | 5/5 |
| EPA MPG (combined) | 20–23 | 24–28 |
| Median reported incident mileage | 24,497 mi | — |
Reported problems side by side
| Component | Jeep Wrangler | Mazda CX-5 |
|---|---|---|
| Steering | 238 | 1 |
| Electrical System | 178 | 30 |
| Engine | 54 | 17 |
| Power Train | 47 | 8 |
| Suspension | 51 | 0 |
| Visibility/wiper | 33 | 4 |
| Fuel/propulsion System | 32 | 4 |
| Service Brakes | 11 | 13 |
Symptoms owners describe
| Vibration / shaking | 77 | 0 |
| Stalling | 18 | 0 |
| Loss of power | 16 | 0 |
| Overheating | 16 | 0 |
| Steering problems | 15 | 0 |
| Check engine light | 13 | 0 |
| Hesitation / surging | 7 | 5 |
| Rust / corrosion | 7 | 0 |
2020 Jeep Wrangler
2020 Mazda CX-5
Compare all Jeep Wrangler vs Mazda CX-5 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.