2020 Jeep Grand Cherokee vs 2020 Toyota 4RUNNER
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Jeep Grand Cherokee | 2020 Toyota 4RUNNER |
|---|---|---|
| NHTSA complaints | 237 | 33 |
| Recall campaigns | 3 | 1 |
| Service bulletins (TSBs) | 534 | 158 |
| Investigations | 1 | 0 |
| Crash reports | 24 | 4 |
| Fire reports | 5 | 0 |
| NCAP overall rating | — | 4/5 |
| EPA MPG (combined) | 17–21 | 17 |
| Median reported incident mileage | 16,319 mi | — |
Reported problems side by side
| Component | Jeep Grand Cherokee | Toyota 4RUNNER |
|---|---|---|
| Electrical System | 71 | 1 |
| Engine | 50 | 0 |
| Power Train | 39 | 1 |
| Air Bags | 17 | 5 |
| Fuel/propulsion System | 17 | 1 |
| Steering | 13 | 4 |
| Service Brakes | 12 | 5 |
| Vehicle Speed Control | 15 | 0 |
Symptoms owners describe
| Stalling | 18 | 0 |
| Check engine light | 15 | 0 |
| Loss of power | 10 | 0 |
| Vibration / shaking | 10 | 0 |
| Won’t start | 8 | 0 |
| Misfire / rough idle | 7 | 0 |
| Hesitation / surging | 7 | 0 |
| Overheating | 5 | 0 |
2020 Jeep Grand Cherokee
2020 Toyota 4RUNNER
Compare all Jeep Grand Cherokee vs Toyota 4RUNNER years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.