2020 Honda Pilot vs 2020 Volkswagen Atlas Cross Sport
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Honda Pilot | 2020 Volkswagen Atlas Cross Sport |
|---|---|---|
| NHTSA complaints | 475 | 101 |
| Recall campaigns | 11 | 11 |
| Service bulletins (TSBs) | 149 | 486 |
| Investigations | 4 | 1 |
| Crash reports | 10 | 3 |
| Fire reports | 5 | 1 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 21–23 | 19–22 |
| Median reported incident mileage | 5,000 mi | — |
Reported problems side by side
| Component | Honda Pilot | Volkswagen Atlas Cross Sport |
|---|---|---|
| Electrical System | 207 | 33 |
| Engine | 99 | 9 |
| Forward Collision Avoidance | 79 | 15 |
| Service Brakes | 24 | 18 |
| Lane Departure | 39 | 1 |
| Power Train | 34 | 3 |
| Fuel/propulsion System | 30 | 4 |
| Air Bags | 4 | 20 |
Symptoms owners describe
| Stalling | 42 | 0 |
| Electrical failures | 18 | 8 |
| Hesitation / surging | 17 | 0 |
| Vibration / shaking | 16 | 0 |
| Check engine light | 12 | 0 |
| Won’t start | 11 | 0 |
| Loss of power | 8 | 0 |
| Clunking / rattling | 6 | 0 |
2020 Honda Pilot
2020 Volkswagen Atlas Cross Sport
Compare all Honda Pilot vs Volkswagen Atlas Cross Sport years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.