2020 Honda Pilot vs 2020 Toyota Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Honda Pilot | 2020 Toyota Highlander |
|---|---|---|
| NHTSA complaints | 485 | 314 |
| Recall campaigns | 11 | 4 |
| Service bulletins (TSBs) | 149 | 186 |
| Investigations | 4 | 0 |
| Crash reports | 10 | 15 |
| Fire reports | 5 | 0 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 21–23 | 23–36 |
| Median reported incident mileage | 5,000 mi | 30,000 mi |
Reported problems side by side
| Component | Honda Pilot | Toyota Highlander |
|---|---|---|
| Electrical System | 210 | 18 |
| Power Train | 35 | 125 |
| Engine | 101 | 16 |
| Forward Collision Avoidance | 83 | 6 |
| Service Brakes | 24 | 37 |
| Fuel/propulsion System | 31 | 19 |
| Lane Departure | 42 | 5 |
| Structure | 7 | 29 |
Symptoms owners describe
| Stalling | 42 | 11 |
| Hesitation / surging | 19 | 20 |
| Electrical failures | 18 | 0 |
| Vibration / shaking | 18 | 6 |
| Check engine light | 12 | 7 |
| Won’t start | 11 | 0 |
| Loss of power | 8 | 6 |
| Clunking / rattling | 6 | 0 |
2020 Honda Pilot
2020 Toyota Highlander
Compare all Honda Pilot vs Toyota Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.