2020 Honda Pilot vs 2020 Mazda CX-9
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Honda Pilot | 2020 Mazda CX-9 |
|---|---|---|
| NHTSA complaints | 475 | 19 |
| Recall campaigns | 11 | 1 |
| Service bulletins (TSBs) | 149 | 326 |
| Investigations | 4 | 0 |
| Crash reports | 10 | 1 |
| Fire reports | 5 | 0 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 21–23 | 23–24 |
| Median reported incident mileage | 5,000 mi | — |
Reported problems side by side
| Component | Honda Pilot | Mazda CX-9 |
|---|---|---|
| Electrical System | 207 | 4 |
| Engine | 99 | 5 |
| Forward Collision Avoidance | 79 | 2 |
| Lane Departure | 39 | 0 |
| Power Train | 34 | 2 |
| Fuel/propulsion System | 30 | 3 |
| Service Brakes | 24 | 2 |
| Fuel System, Gasoline | 23 | 0 |
Symptoms owners describe
| Stalling | 42 | 0 |
| Electrical failures | 18 | 0 |
| Hesitation / surging | 17 | 0 |
| Vibration / shaking | 16 | 0 |
| Check engine light | 12 | 0 |
| Won’t start | 11 | 0 |
| Loss of power | 8 | 0 |
| Clunking / rattling | 6 | 0 |
2020 Honda Pilot
2020 Mazda CX-9
Compare all Honda Pilot vs Mazda CX-9 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.